What is a priority action when a victim is conscious but in distress?

When a victim is conscious but in distress, keeping the individual calm and offering reassurance is vital. This approach helps to alleviate anxiety, which can exacerbate their condition. By providing comfort and support, you can help stabilize their emotional state, facilitating easier communication regarding their symptoms or needs. It also encourages them to focus on their breathing and reduces the risk of them panicking, which can worsen their distress.

Other options may seem helpful at first glance, but they either neglect the individual’s immediate needs or could potentially worsen their situation. Ignoring the person could lead to feelings of abandonment and increased anxiety. Providing food and drink is inappropriate if the distress is related to a medical emergency or if the individual could require immediate medical treatment. Leaving them alone may result in further emotional distress and means you're not available to assist if their condition worsens. By actively engaging with the victim, you are better positioned to assess their needs and ensure they receive appropriate care.